West Oak Surgery
The doctors and staff at West Oak Surgery Mapperley are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on our website. Please have a look around and do send us some feedback if you like.
Changes to our appointment system
The surgery is trialling a new appointment system which will go live on Monday December 4th 2017. We appreciate that currently there is a long wait for routine advance appointments and also an increase in demand. The appointments available will be 'book on the day' and are routine, urgent and also telephone consultations with the GP. This should help to ensure you can be seen if you are unwell.
There are also a limited amount of routine appointments to book in advance.
How to book: Telephone the surgery at 8am, sign up for online access so you can book online from 8am on the day, or if you live nearby - why not come into the surgery at 8am and book to come back and see the GP.
We have a limited amount of flu injections left at the surgery. If you are in our 'at risk' category then please call the surgery as soon as possible to book an appointment
We listened to your comments.........
We have had several queries and comments regarding our telephone system and realised we were in need of updating it. We are having new telephones, and a new telephone system, installed on the afternoon of Thursday 14th December 2017. This should make it a lot easier when you are phoning us as there will be a queuing system and also information messages for you to listen too. We welcome your feedback once we are up and running.
Merry Christmas and a Happy New Year
Please note our Christmas and New Year Opening times…..
Friday 22nd December 2017- surgery closes at 6.30pm
We will reopen on Wednesday 27th December 2017 at 8.00am
Friday 29th December 2017 – surgery closes at 6.30pm
We will reopen on Tuesday 2nd January 2018 at 8.00am
(If you need a Dr urgently whilst the surgery is closed - please ring 111 or in an emergency please dial 999.)
The GP’s and the staff team wish all of our patients a very happy Christmas and best wishes for a healthy and happy 2018.
(Site updated 01/12/2017)