Have you heard about Primary Care Networks?
Please click on the link and have a read of our information leaflet designed to give you an overview of what this means and how it may affect your surgery and the patients. Primary Care Network Information
Early morning appointments with the Nurse and Health Care Assistant
Please be aware that we are now offering early morning appointments with our Practice Nurse and Health Care Assistant. Monday-Wednesday 7.30am. The appointments are pre-bookable - please call reception to book in.
Extra evening and weekend appointments available in the local area
You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.
Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.
To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.
If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.
Stay well ...
GP’s surgeries and A&E are under increasing pressure, so we’re asking you to consider whether you can self care if your illness is not serious.
Coughs, colds and other minor illnesses can often be managed with a visit to your local pharmacist, but if your symptoms persist we recommend you book an appointment with your GP.
We understand that some health problems get worse as the weather gets colder, and we want you to be able to access the right service for your health care needs.
There are lots of options available, from self-treatment to advice in a pharmacy, GP services, calling NHS 111, mental health services, walk-in and urgent care centres and A&E.
Gedling GP and Nottingham North and East Clinical Commissioning Group’s clinical lead, Dr James Hopkinson says: “Often people needing medical help go straight to A&E when there may be another more appropriate service available, such as their GP, pharmacist, NHS 111 or their local walk-in or urgent care centre, all of which may be better placed to help.
“People tend to get better advice and faster treatment when they need it if they choose the right NHS service for their symptoms or illness, so I’d ask them to consider carefully before going straight to A&E.”
Top tips for staying well...
- Make sure you keep taking any prescribed medicines and take them as directed
- If you are prescribed antibiotics, make sure you finish the course
- If you start to feel ill, get help from your pharmacy straight away
- A&E is for emergencies only. If your surgery is closed then NHS 111 can help you get the right treatment
HOSPITAL PRESCRIPTIONS AND PRESCRIPTIONS ISSUED BY A PRIVATE HOSPITAL / CONSULTANT
Please note that with immediate effect we are not able to transfer hospital prescriptions or scripts from private consultants, onto NHS prescriptions to be issued from the surgery. If you have been given a prescription by the hospital it is important that you wait and collect this from the hospital pharmacy. Please do not bring to the surgery for us to issue here. This is due to the fact that some items are only available for issue by the hospital and not available in general practice. Also if the paper is handwritten it is not always easy to interpret what is being prescribed and errors can be made. Again if you have an appointment to see a consultant privately - we cannot convert the script to an NHS prescription, should they issue one. Please take the private prescription directly to your pharmacy.
Are you signed up for online services?
Did you know, once signed up, you can book appointments with the GP, order repeat medication and view part of your medical record on-line? Please bring photo ID to reception where we can sign you up and give you login details and a password.
Carers at West Oak Surgery
If you are looking after a friend or family member who has, a medical condition, disability, poor mental health, is frail or misuses substances and would like more information or access to support then please call The Nottinghamshire Carers Hub for support. Tel:0115 8248824.
You are an unpaid carer if you support a family member or friend who is ill, disabled, elderly, has poor mental health or misuses substances. The support you offer may be emotional or include shopping, cooking, dealing with medication, or attending medical appointments with the person you care for. The person you care for could live with you, in their own home, or even in residential care.
It is important that you let your medical practice know that you look after someone. You can be added to the practice ‘carer register’ and gain access to information and support, this includes access to a named Carer Champion.
A Carer Champion is a member of medical practice staff who supports with the identification of carers. They will act as a voice for carers within the practice and be a key point of contact for carer information within the general practice which they work.
As a Carer, you are also entitled to an annual flu vaccine, health check and a Carers Assessment. Ask in your medical practice for more information.