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Latest News

 Latest guidelines regarding Hayfever medication.. 

Due to recent published guidelines from NHS England, we are no longer able to prescribe over the counter hayfever treatments such as tablets, eye drops or nasal sprays for the treatment of hayfever. Guidance is to seek advice from the pharmacy before booking a GP appointment. This is because the GP appointment could be unnecessary.

Hayfever medications can be bought from any local pharmacy or supermarkets for a reasonable cost. Please see the link below for further information regarding this:-

If patients are entitled to free NHS prescriptions - you can visit any pharmacy that is part of the "pharmacy first" scheme and they MAY be able to supply you with hayfever medicaction at no charge. In our local area, please note that Westdale Pharmacy is not a "pharmacy first" chemist, but most others in the area are. If you are unsure of this scheme please speak to the pharmacist or we have a leaflet in the surgery that you are welcome to collect.


Following the recent press release - NHS Breast Screening Programme Incident.

National screening offer to women aged 70-79 years on 01/04/2018 who have missed a final screen.

Following an investigation started in January 2018, Public Health England (PHE) and NHS England (NHSE) identified that in some instances women were not being invited for their final breast screen between their 68th and 71st birthday. Data have been analysed back to 2009 and an estimated 206,000 women on a GP register in England, now aged 70—79 years, will receive a letter. Those aged up to 72 will be sent a catch up screening invitation. Women aged 72 and above will be offered the opportunity for a screen. Routine breast screening will be unaffected and most women in these age groups will still have received their final screen.

Any concerns then we ask that you do NOT contact your gp surgery but call the helpline number below:-

-The Helpline telephone number is 0800 169 2692

Booking appointments to see the Doctor...

***May 2018 - We are trialling a new addition to our current booking system whereby a small percentage of appointments with the Doctor will be available to book online from 7.00am onwards and the other appts will be released at 8.00am. 

This is following feedback from our patients that are, for instance, working or getting children ready, etc and are unable to contact us at 8.00am.  We will monitor this to see how it works and appreciate any further feedback. If you are not registered for online booking then please call in the surgery with photo ID***

The majority of our Doctor appointments are now available to 'book on the day.' There are routine, urgent and also telephone consultations with the GP and Nurse Practitioner.  This should help to ensure you can be seen if you are unwell.

There are also a limited amount of routine appointments to book in advance.

How to book: Telephone the surgery at 8am, sign up for online access so you can book your own appointment online from 8am on the day(bring ID to reception to sign up for online access), or if you live nearby - why not come into the surgery at 8am and book to come back and see the GP.


Are you signed up for online services?...

Did you know, once signed up, you can book appointments with the GP, order repeat medication and view part of your medical record on-line?  Please bring photo ID to reception where we can sign you up and give you login details and a password.


If you think your child has conjunctivitis...  Please click on the link to view the attached poster for advice on children with this condition.


Carer drop-in clinic at West Oak Surgery

If you are looking after a friend or family member who has, a medical condition, disability, poor mental health, is frail or misuses substances and would like more information or access to support then come along to our monthly carer drop-in clinic. You can come along to West Oak Surgery from 10.00am on the last Tuesday of every month. Your next carer drop-in is Tuesday 26th June 2018. 10.00-11.30am

You are an unpaid carer if you support a family member or friend who is ill, disabled, elderly, has poor mental health or misuses substances. The support you offer may be emotional or include shopping, cooking, dealing with medication, or attending medical appointments with the person you care for. The person you care for could live with you, in their own home, or even in residential care.


It is important that you let your medical practice know that you look after someone. You can be added to the practice ‘carer register’ and gain access to information and support, this includes access to a named Carer Champion.

A Carer Champion is a member of medical practice staff who supports with the identification of carers. They will act as a voice for carers within the practice and be a key point of contact for carer information within the general practice which they work.


As a Carer, you are also entitled to an annual flu vaccine, health check and a Carers Assessment. Ask in your medical practice for more information or drop-in to one of our Carer Clinics from 10..00-11.30am on the last Tuesday of every Month.


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