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Latest News

'SmokeFreeLife' at West Oak - quit smoking?

Is it your New Year resolution to quit smoking? Maybe we can help?

As from Wednesday 8th January 2020 we are having a weekly smoking cessation clinic. 9.00am-12.30pm 

An adviser can help and support you to quit smoking.  Please call 0800 246 5343 to book an appointment and come and see them here at West Oak Surgery.

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Changes to requesting medication.

We would like to inform you that from 1st March 2020 West Oak Surgery will no longer be accepting prescription requests on the patients’ behalf by their nominated pharmacy. We ask that you request your opwn medication to help reduce wastage and over ordering unnecessary medication.  The pharmacy can still collect medication on your behalf and we can still send to them electronically. 

 This decision has carefully been made by West Oak Surgery with the support of the PPG and clinicians within the practice.

 We understand that this change may cause inconvenience to some of our patients and because of this we will be happy to consider requests for the pharmacy to continue to order on patients behalf in exceptional circumstances, e.g. patients with learning disabilities, dementia, housebound and when other methods may be unsuitable.

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Have you heard about Primary Care Networks?

Please click on the link and have a read of our information leaflet designed to give you an overview of what this means and how it may affect your surgery and the patients.          Primary Care Network Information 

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Early morning appointments with the Nurse and Health Care Assistant

Please be aware that we are now offering early morning appointments with our Practice Nurse and Health Care Assistant.  Monday-Wednesday 7.30am.  The appointments are pre-bookable - please call reception to book in.

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Extra evening and weekend appointments available in the local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

 

Are you signed up for online services?

Did you know, once signed up, you can book appointments with the GP, order repeat medication and view part of your medical record on-line?  Please bring photo ID to reception where we can sign you up and give you login details and a password. 

Carers at West Oak Surgery

If you are looking after a friend or family member who has, a medical condition, disability, poor mental health, is frail or misuses substances and would like more information or access to support then please call The Nottinghamshire Carers Hub for support. Tel:0115 8248824.

You are an unpaid carer if you support a family member or friend who is ill, disabled, elderly, has poor mental health or misuses substances. The support you offer may be emotional or include shopping, cooking, dealing with medication, or attending medical appointments with the person you care for. The person you care for could live with you, in their own home, or even in residential care.

 

It is important that you let your medical practice know that you look after someone. You can be added to the practice ‘carer register’ and gain access to information and support, this includes access to a named Carer Champion.

A Carer Champion is a member of medical practice staff who supports with the identification of carers. They will act as a voice for carers within the practice and be a key point of contact for carer information within the general practice which they work.

 

As a Carer, you are also entitled to an annual flu vaccine, health check and a Carers Assessment. Ask in your medical practice for more information.

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